Customer Service

Hi, welcome to Starbucks. What can we do for you?

Starbucks Customer Service Indonesia

We love hearing from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be. We're on Facebook too, so please feel free to leave your comments on our Facebook page

Customer Care 

For general inquiries you can send us an email to feedback@starbucks.co.id, and we’ll do our best to reply as quickly as possible. 

You can call us on 1500078

Mon – Fri : 9 AM – 6 PM

Saturday : 9 AM – 3 PM

Sunday and Public Holidays : Off

Working for Starbucks 

Love coffee, love people? Find out about working for Starbucks here.

Charitable Donations 

If you are requesting sponsorship for charity events or organization, please contact our PR and communication manager at: 

PT Sari Coffee Indonesia
Tel (021) 574 6501
Fax (021) 574 6189

Starbucks in Indonesia 

If you would like to find out more about Starbucks operations in Indonesia, contact: 

PT. Sari Coffee Indonesia
Sahid Sudirman Center
27th Floor, Jl. Jend. Sudirman Kav. 86
Jakarta 10220 – Indonesia

Tel (+62-21) 574 6501
 or (+62-21) 574 5808
 Fax (+62-21) 574 6189